Introduction

At Precision Blades, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

• Full name
• Email address
• Billing and shipping address
• Phone number
• Order history
• Payment information (processed securely through our payment providers)
• IP address
• Browser and device information
• Cookies and website usage data

We only collect information that is necessary to provide our products and services.

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Deliver products to you
• Communicate regarding your purchases
• Respond to customer support enquiries
• Improve our website and services
• Prevent fraud and protect our business
• Comply with legal and tax obligations

We will never sell your personal information to third parties.

Payment Information

We do not store your payment card details.

All payments are securely processed through trusted third-party payment providers such as:

• Yoco
• PayFast
• PayGate
• Other secure payment gateways

Please refer to the privacy policies of these providers for information on how they process your payment information.

Shipping

To deliver your order, we share the necessary delivery information with our courier partners.

This typically includes:

• Name
• Delivery address
• Contact number

This information is only used for order fulfilment.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your shopping cart
• Keep you logged into your account
• Improve website performance
• Analyse visitor behaviour
• Enhance security

You may disable cookies through your browser settings, although some website functionality may be affected.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send you:

• Product updates
• New arrivals
• Promotions
• Company news

You may unsubscribe at any time using the unsubscribe link included in our emails.

Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss
• Misuse
• Unauthorised access
• Disclosure
• Alteration
• Destruction

While no website can guarantee absolute security, we continuously work to protect your information.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal information where legally permitted
• Withdraw consent where applicable
• Object to certain types of processing

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may use trusted third-party services including:

• WooCommerce
• Elementor
• Payment gateways
• Shipping providers
• Google Analytics
• Google reCAPTCHA
• Email marketing platforms

These providers may collect information in accordance with their own privacy policies.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Precision Blades

Email: info@precisionblades.co.za

Website: www.precisionblades.co.za